Charter Communications Securities Class Action Investigation

Shamis & Gentile P.A., a law firm that advocates for investors who are victims of securities fraud, is investigating potential claims against Charter Communications, Inc. (CHTR).

If you purchased or held Charter Communications securities and suffered losses, you may be eligible to join this securities investigation and seek compensation.

About Charter Communications

Charter Communications is a major broadband and cable operator in the United States, delivering Internet, video, and mobile services to millions of customers.

The company, operating under the Spectrum brand, is publicly traded on NASDAQ under the ticker CHTR.

The Allegations

Lawyers are investigating whether Charter Communications and its executives allegedly misled investors about the company’s subscriber trends and business outlook between July 26, 2024 and July 25, 2025. The focus is on whether the company’s public statements downplayed or omitted worsening declines in broadband and video customers, which may have artificially inflated the stock price.

On July 25, 2025, Charter Communications reported its second quarter 2025 results, revealing a net loss of 117,000 Internet customers; a figure that was worse than expected and signaled a significant downturn in its core business. The company also disclosed a large video customer loss of 80,000 during the same quarter. This announcement missed analyst expectations and earlier company guidance, apparently exposing the true scope of Charter Communications’ subscriber attrition.

Following this disclosure, Charter Communications’ stock price plunged approximately 18.5% on July 25, 2025, closing at $309.75. This was a record one-day drop for the company and erased about $70 of per-share value that had built up during the class period.

Notably, this decline occurred without any significant market-wide or sector news, indicating the drop was directly tied to Charter Communications’ second quarter results. By comparison, the stock had traded near its 52-week high in early 2025, and after the prior quarter’s results in July 2024, the stock had actually increased due to better-than-feared subscriber losses.

Throughout the proposed class period, Charter Communications and its executives seemingly presented an overly optimistic view of the business. For example, on July 26, 2024, CEO Chris Winfrey stated, “we remain fully focused on driving customer growth” and spoke of “long term value for shareholders”, even as the company had just reported a net loss of 149,000 Internet customers that quarter. In the third quarter of 2024, Winfrey touted Charter Communications’ “best, fully deployed network ... pricing and packaging that saves customers money”, while the company reported another 110,000 lost Internet customers.

These statements appear at odds with the reality of continued subscriber erosion.

Similarly, in the first and second quarters of 2025, Charter Communications launched a “new and simplified pricing and packaging strategy” and emphasized a “focus on reliable connectivity, transparency, [and] always improving”. Despite this, net customers fell by 60,000 in Q1 2025 and by 117,000 in Q2 2025. The company often attributed losses to one-off factors such as the end of the Affordable Connectivity Program or hurricanes, but apparently did not warn investors that losses would continue or intensify.

Plaintiffs may allege that Charter Communications’ management had motives to maintain an inflated share price, such as facilitating the pending $34.5 billion Cox merger announced in May 2025, and that compensation was tied to share performance and EBITDA.

The proposed class period for this investigation is July 26, 2024 through July 25, 2025. Investors who purchased Charter Communications common stock during this time and suffered losses may have been harmed by the alleged misrepresentations and omissions.

Your Rights and Next Steps

This is an active investigation into whether Charter Communications and its executives potentially violated federal securities laws by allegedly making false or misleading statements about the company’s subscriber trends and business prospects. If enough evidence is gathered, this investigation may lead to a class action lawsuit on behalf of affected investors.

Investors who purchased or held Charter Communications securities between July 26, 2024 and July 25, 2025, and who suffered financial losses, may have important legal rights. Joining the investigation can help protect those rights and may allow investors to participate in any future recovery that results from a class action.

Lawyers are ready to help investors understand their options. By participating in the investigation, investors can help ensure that their interests are represented as the facts continue to emerge.

You May Be Entitled to Compensation

Securities investigations are time-sensitive. If you purchased or held Charter Communications securities during the class period and experienced losses, you may be eligible to join any potential class action and seek compensation for your damages.

To learn more and take the next step, complete the form below to join the investigation.