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Carter Federal Credit Union Data Breach Lawsuit Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Carter Federal Credit Union data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Carter Federal Credit Union
Carter Federal Credit Union is a not-for-profit, federally insured credit union founded in 1954 and headquartered in Springhill, Louisiana. With approximately 97 employees (according to LinkedIn) and multiple branch locations in Louisiana and Arkansas, Carter Federal Credit Union provides a range of traditional and specialized banking services to both individuals and businesses.
Deposits are federally insured by the National Credit Union Administration (NCUA) up to $250,000 per member.
What Happened?
Between June 25 and July 2, 2025, Carter Federal Credit Union discovered that an unauthorized third party gained access to its network. The breach was detected on July 2, 2025, and the credit union took steps to contain the situation, including launching an internal investigation, notifying law enforcement, and engaging a forensic security firm.
The breach affected a reported 68,934 individuals in the United States, including 59 in Maine. On Aug. 29, 2025, Carter Federal Credit Union began notifying affected consumers in writing.
Information Exposed:
- Social Security number
- Credit or debit card number
- Date of birth
- Driver’s license or state identification number
- Financial account history
- Financial account number
- Health insurance information
- Limited medical treatment or diagnosis information
- Name
- Passport number
- Retirement or 401(k) benefits information
Carter Federal Credit Union has posted a notice about the breach on its website and has offered a complimentary one-year membership of Experian IdentityWorks Credit 3B to affected individuals.
Your Rights and Next Steps
If you received a notice from Carter Federal Credit Union about this data breach, there are important steps you can take to protect yourself and your information.
First, take advantage of the complimentary credit monitoring service being offered. Experian IdentityWorks Credit 3B provides credit monitoring, identity restoration support, and up to $1 million in identity theft insurance. Enrolling in this service will not impact your credit score.
Next, review your account statements and credit reports closely for any suspicious activity. By law, you are entitled to a free copy of your credit report from each of the three major credit bureaus every 12 months.
Consider placing a fraud alert or credit freeze on your credit file. A fraud alert is free and notifies creditors to take extra steps to verify your identity before opening new accounts. A credit freeze restricts access to your credit report, making it harder for identity thieves to open accounts in your name.
If you detect any fraudulent activity, promptly notify your financial institutions, law enforcement, your state’s attorney general, and the Federal Trade Commission.
You May Be Entitled to Compensation
If you were affected by the Carter Federal Credit Union data breach, you may be eligible for compensation. Lawyers are ready to help individuals whose personal information was exposed as a result of this incident.
Completing the below form is the first step to joining a lawsuit and protecting your rights.
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