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Arbor Associates Data Breach Lawsuit Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Arbor Associates, Inc. data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Arbor Associates, Inc.
Arbor Associates Inc. is a staffing and recruiting company that has been in business since 1982. The company is based in Petoskey, Michigan, with additional operations in Southborough, Massachusetts, serving clients throughout Southern New England and beyond. Arbor Associates specializes in healthcare staffing, behavioral healthcare, education recruitment and patient survey analytics.
The company is known for its work with healthcare providers, particularly in administering patient satisfaction surveys such as CAHPS and HCAHPS. Arbor Associates is led by Jennifer Young, CEO, and Daniel Struck, President and CIO, both of whom have over 30 years of experience with the company. Arbor Associates employs more than 120 people, according to LinkedIn.
The April 2025 Data Breach
In April 2025, Arbor Associates discovered unusual activity on its network. The company learned that, between April 15 and April 17, 2025, certain files may have been accessed or acquired without authorization. Arbor Associates immediately secured its systems and engaged independent cybersecurity experts to investigate the incident.
By May 2025, the company determined that some individuals’ sensitive information was included in the files that may have been compromised. The breach was reported to the California Attorney General’s office on July 3, 2025.
The types of information exposed in this breach may include:
- First and last name
- Contact information
- Age
- Biological sex
- Date of birth
- Service date
- CPT or diagnosis code
- Medical record number
- Name of insurance
- Doctor’s name
For more details, you can review the official disclosure on the California Attorney General’s website.
Your Rights and Next Steps
If you received a notice from Arbor Associates or believe your information was involved, there are important steps you can take. First, review account statements and explanation of benefits forms for any errors or unfamiliar activity. If something looks suspicious, report it to the relevant financial institution or company immediately.
You are entitled to a free copy of your credit report from each of the three major credit bureaus every 12 months. Visit www.annualcreditreport.com or call 877-322-8228 to request your reports. You may also contact Equifax, Experian or TransUnion directly.
Consider placing a fraud alert on your credit file. This is free and will stay on your file for at least one year, alerting creditors to verify your identity before opening new accounts. You can also place a security freeze on your credit file, which prevents new credit from being opened without your authorization.
If you detect or suspect identity theft, report it to law enforcement, your state attorney general and the Federal Trade Commission. You can find more information about your rights under the Fair Credit Reporting Act on the FTC website.
You May Be Entitled to Compensation
If your information was exposed in the Arbor Associates data breach, you may be eligible for compensation. Lawyers are ready to help affected individuals understand their rights and pursue legal action if appropriate.
To find out if you qualify and to join a potential lawsuit, complete the below form.
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