SouthState Bank Data Breach Exposes SSNs

Detailed Incident Overview

On February 7, 2024, SouthState Bank, N.A. experienced unauthorized access to its network. The intrusion was detected promptly, and a leading cybersecurity firm was engaged to conduct a thorough investigation. The findings revealed that specific folders within the network were compromised. By March 13, 2024, it was confirmed that sensitive files containing personal customer information had been accessed.

Information Exposed

• Name of individual
• Social Security Number Information
• Financial Information (e.g., account number, credit or debit card number)

SouthState Bank, N.A.'s Response

In response to the data breach, SouthState Bank has taken significant steps to enhance its security measures to prevent future incidents. These actions include strengthening network security protocols and ongoing collaboration with cybersecurity experts to fortify overall data protection strategies. The bank has also provided affected customers with complimentary one-year membership to Identity Defense Total, a service designed to monitor and protect personal information and assist in the quick resolution of identity theft.

Recommended Actions for Affected Individuals

If you believe your information was compromised in this breach, it is crucial to remain vigilant by monitoring your financial statements and credit reports for any unusual activity. Immediate steps include:

• Enroll in the provided Identity Defense Total service using the instructions included in the mailed notice.
• Regularly review your account statements and credit reports.
• Consider placing a fraud alert or a security freeze on your credit reports.
• Report any suspicious activity to SouthState Bank and other financial institutions.

For more detailed information and to enroll in protective services, visit the Identity Defense enrollment page here.

About SouthState Bank, N.A.

SouthState Bank, N.A. is a prominent regional bank in the Southeastern United States, serving over one million customers through more than 240 locations across Florida, Alabama, Georgia, the Carolinas, and Virginia. The bank offers a comprehensive range of services including consumer banking, mortgage, small business banking, commercial banking, and wealth management. For further details on the breach and how to protect your information, please refer to the official disclosures on the Texas Attorney General's website and the California Attorney General's website.