Decisely Data Breach Exposes Sensitive PII Details

Published

June 16, 2025

Updated

August 1, 2025

Decisely

Types of INFORMATION affected

Names
Social Security Numbers
Dates of Birth
Addresses
Government IDs
Medical Info
Financial Info

Decisely Insurance Services has reported a major data breach. The cybersecurity incident was discovered on December 17, 2024 and an investigation revealed that data may have been acquired by an unauthorized actor on December 16, 2024.

According to the disclosure filed with the U.S. Department of Health and Human Services, 65,405 individuals were affected.

Decisely Insurance Services published a Notice of Data Incident on its own website and notified affected individuals by mail on June 13, 2025.

Information Exposed:

Names
Dates of birth
Phone numbers
Passport numbers
Digital signatures
Social Security numbers

Impacted consumers include 682 Massachusetts residents, 4,915 Texans and 75 New Hampshire residents.

The data breach was disclosed to various state Attorney Generals' offices beginning June 14, 2025.

Decisely Insurance Services' response

Decisely Insurance Services launched an investigation and notified affected individuals.

If you receive a data breach notification from Decisely Insurance Services, you may want to:

Sign up for the free credit monitoring and identity theft recovery services through Kroll, if offered.
Monitor your credit reports and financial accounts for any unusual activity.
Be alert for phishing emails or phone calls that may use your exposed information.
Consider placing a fraud alert or credit freeze with major credit bureaus.

Decisely has set up a call center to answer questions about the cybersecurity incident at 866-461-3640, from 8:00 am to 5:30 pm Central Time.

For more information about the company, visit Decisely’s official website.

Protect Your Data

A breach notice means your personal details could be circulating far beyond the organization involved. One practical step is continuous monitoring: services such as Identity Defender (included with an ExpressVPN subscription) can automatically check dark-web markets, flag new credit-file activity, and request removal of your information from data-broker sites.

This kind of “early-warning system” can’t undo a breach, but it can help you spot misuse quickly and limit further exposure. ExpressVPN is offering 61% off, risk-free for 30 days, with ID Theft Insurance included and no extra cost for those who sign up for one or two years.