Health Prime International Data Breach Exposes Social Security Numbers

Health Prime International, a healthcare revenue cycle management company that serves physician practices, hospitals and health systems, disclosed a data breach that may have exposed sensitive personal and health information.

The breach involved data held on a platform operated by Tebra Technologies, a third-party technology provider used by the company. Health Prime International posted a notice on its website on Sept. 29, 2026.

On or about Aug. 3, 2026, Health Prime International learned that an unknown actor claimed to have accessed and acquired protected health information relating to certain patients.

Upon learning of the unauthorized activity, Health Prime International launched an investigation with the assistance of third-party forensic specialists. The goal was to confirm the security of the company's systems and determine the nature and scope of the incident. As of the date of the notice, the investigation was still ongoing.

The types of information affected have not yet been fully confirmed but may include full name, address, Social Security number, date of birth, medical information and health insurance information.

Health Prime International's response to the breach

Health Prime International encouraged potentially affected individuals to remain vigilant by reviewing their account statements, credit reports and explanations of benefits for any unusual activity.

Health Prime International has set up a dedicated assistance line for people who have questions about the incident. Individuals can call 301-232-3381, Monday through Friday, from 8:00 a.m. to 5:00 p.m. CST, excluding U.S. holidays. Individuals may also reach the company by email at compliance@hpiinc.com or by writing to 1919 South Highland Ave., Bldg A, Ste 210, Lombard, IL 60148.