Autobell Car Wash recently experienced a significant data breach that has raised concerns among its current and former employees. On April 7, 2024, the company encountered a network security incident that affected some of its operations. A thorough forensic investigation revealed that a limited amount of information stored on Autobell's network might have been accessed and/or acquired by an unauthorized individual.
The breach involved sensitive personal information, including full names, Social Security numbers, medical records, financial account details, and driver's licenses.
The breach was reported to the Massachusetts Attorney General's office, and the details can be found in the official disclosure.
Information Exposed:
In response to the breach, Autobell Car Wash LLC has taken several steps. The company has not reported any instances of identity fraud or misuse of information resulting from this incident. To safeguard affected individuals, Autobell is offering identity theft protection services through IDX, A ZeroFox Company. These services include 24 months of credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy, and fully managed identity theft recovery services. Customers can enroll in these services by visiting IDX's enrollment page.
Additionally, Autobell has provided a dedicated response line at 1-877-225-2089 for further inquiries and support regarding the incident.
If you believe you may have been affected by this data breach, there are several steps you should take to protect your personal information:
For more information on protecting your identity and handling potential fraud, you can visit the Federal Trade Commission's website.
A breach notice means your personal details could be circulating far beyond the organization involved. One practical step is continuous monitoring: services such as Identity Defender (included with an ExpressVPN subscription) can automatically check dark-web markets, flag new credit-file activity, and request removal of your information from data-broker sites.
This kind of “early-warning system” can’t undo a breach, but it can help you spot misuse quickly and limit further exposure. ExpressVPN is offering 61% off, risk-free for 30 days, with ID Theft Insurance included and no extra cost for those who sign up for one or two years.