Alert Medical Alarms Breach Exposes Sensitive Data

On June 17, 2025, Alert Medical Alarms, a Pennsylvania-based provider of personal emergency response systems, experienced a ransomware attack. The incident was orchestrated by the Qilin ransomware group, who claimed responsibility for the breach and posted about it on the dark web on July 1, 2025.

According to the company’s official notice posted on their website, the attackers gained unauthorized access to internal systems and exfiltrated sensitive consumer data.

The Qilin ransomware group is known for targeting healthcare and medical device organizations, often threatening to leak stolen data unless a ransom is paid. In this case, the group publicly claimed to have obtained Alert Medical Alarms' data, increasing the urgency for affected consumers to take protective measures.

The breach exposed a range of personally identifiable information (PII) and protected health information (PHI), including names, addresses, dates of birth, Social Security numbers, diagnosis details and health insurance information.

The incident was disclosed to the Texas Attorney General. So far, the breach has affected 1,239 individuals in Texas.

Alert Medical Alarms' response

Following discovery of the breach, Alert Medical Alarms initiated an investigation and engaged cybersecurity professionals to contain the incident and assess the scope of the data exposure. The company has notified law enforcement and is cooperating with authorities to track the perpetrators and prevent further unauthorized access.

Experts recommend the following steps to protect yourself:

• Monitor financial accounts and credit reports for signs of identity theft or unauthorized activity
• Consider placing a fraud alert or credit freeze with major credit bureaus
• Review health insurance statements for unfamiliar charges or services
• Be cautious of phishing attempts or unsolicited communications referencing the breach
• Contact Alert Medical Alarms Inc’s support team for further guidance and available resources

The company has emphasized its commitment to supporting affected individuals and is providing ongoing updates via its website. Affected consumers are encouraged to review the official notice and take advantage of any identity protection or credit monitoring services offered.

For direct assistance, individuals can contact the company at 800-716-8035.